By Philips ∙ veebr 01, 2019 ∙ 2 min read
Through County Durham and Darlington NHS Foundation Trust’s existing Managed Service strategic partnership, Philips and the Trust launched a service improvement project. The project included delivery of an operational informatics solution, complementing existing systems, designed to provide visibility of performance and to assist in identifying opportunities for improving patient flow.
The project has delivered real-time visibility of the Trust’s departmental workflow, which together with significant staff commitment and flexibility, has enabled several continuous improvement benefits. This includes a 35% increase in MR scan activity at one Trust site, with the associated improvements in patient experience.
As part of County Durham and Darlington NHS Foundation Trust’s existing Managed Service strategic partnership, Philips and the Trust launched a service improvement project.
The partners identified the need to innovate the radiology service and capitalize on the opportunities of data driven decision making, to transform patient workflows and maximize efficiency of new equipment.
The project consisted of multiple focused workstreams aimed at enabling the Trust to optimize the efficiency of the radiology service through introducing new techniques, service pathways and quality management.
Over 80 Radiology department staff have been trained, staff feedback has been embodied in departmental change and there has been + 35% increase in MR exam throughput, reduced MR cycle times and better scheduling.
In 2018, CDDFT and Philips agreed a 14-year Managed Service partnership focused on introducing the latest, cutting-edge diagnostic imaging equipment, combined with transformational service improvements. Together through CoCreate workshop sessions, Philips and the Trust identified the need to transform the service and capitalize on the opportunities of data driven decision making, to transform their patient workflows and maximize the efficiencies of their new radiology equipment. To achieve this, the partnership launched a service improvement project.
A key challenge for radiology at the Trust was improving service efficiency while enhancing quality and patient experience. This could only be achieved by engaging its increasingly busy staff, at all levels in the department, in systematic improvement activity.
The service improvement project started one year into the Managed Service partnership. The project consisted of multiple focused workstreams aimed at enabling the Trust to optimize the efficiency of the radiology service through introducing new techniques, service pathways and quality management; all elements working together to ultimately improve patient care and satisfaction.
To date, the first part of the partnership, the service improvement project has delivered: *Results from case studies are not predictive of results in other cases. Results in other cases may vary.
You are about to visit a Philips global content page
ContinueVeebilehel esitatud teave on mõeldud ainult isikutele, kes kasutavad meditsiiniseadmeid oma majandus- ja kutsetegevuses, sealhulgas tervishoiutöötajatele, tervishoiuteenuse osutajate esindajatele ning meditsiiniseadmetega oma majandus- ja kutsetegevuse raames kauplevatele isikutele. Veebilehel esitatud teave ei ole mõeldud meditsiiniliste nõuannete, ravijuhiste ega mistahes muude tervishoiualaste soovituste või suuniste andmiseks.
Kas olete isik, kes vastab ülaltoodud kriteeriumidele?